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Terms of Service

Version 2026-10-11 · in force from 11 October 2026

These Terms govern your purchase and use of OfflineLegal.com — a Windows desktop application that runs a local AI model on your own computer to create, analyse, compare, and chat about legal documents. They cover the website, the installer download, the desktop software, licence activation, the local AI model packages, and the document creation, analysis, comparison, and export features. Nothing in these Terms limits the rights that consumer-protection law gives you and that cannot be waived.

1. Who we are

OfflineLegal.com is operated and sold by UAB Visata, a private limited company registered in the Register of Legal Entities of the Republic of Lithuania, company code 304315676, registered address Sėlių g. 10A-2, LT-08124 Vilnius, Lithuania ("we", "us"). Contact: support@offlinelegal.com, phone +370 601 44255. UAB Visata is the seller and licensor of OfflineLegal.com and the controller of the personal data described in the Privacy Policy.

2. What OfflineLegal.com is — and is not

OfflineLegal.com is offline-first software. Document parsing, OCR, drafting, analysis, comparison, document chat, and the local AI model all run on your device. Your documents are not uploaded to our servers and are not used to train any AI model. The only data that reaches us is what is needed to take your order and payment and to activate your licence (see the Privacy Policy).

OfflineLegal.com is a document-productivity tool. It is not a law firm, does not provide legal advice, does not create a lawyer-client relationship, and does not replace a qualified lawyer. See the Legal Disclaimer.

3. How you accept these Terms and how the contract is made

Before you order, the website shows you the key terms and asks you to tick two boxes: that you have read and agree to these Terms, the Privacy Policy, the Refund Policy and the Legal Disclaimer; and that you ask us to start delivery immediately and acknowledge that you lose your right of withdrawal once the licence is activated (see section 10). Neither box is ticked in advance. Our server records the version of these Terms you accepted, the time you accepted it and your request for immediate delivery together with your order, and it refuses orders that do not carry the current version. When we publish a new version, you are asked to accept it again before your next order.

The contract is concluded when we confirm your order and payment. These documents are available in English, Lithuanian, German, Spanish, French, Polish and Russian; all language versions have the same meaning. If a translation is unclear, the interpretation most favourable to you as a consumer applies.

4. Plans and prices

OfflineLegal.com is one installed application. Your monthly subscription unlocks features on a single PC (one purchase = one licence = one PC = one checkout e-mail = one activation). Prices are in euros (EUR) per PC per month. Before you pay, the order page shows the total price, including VAT where it applies. Neither plan caps document length or monthly page volume.

Need another computer? Purchase a separate licence; licences are not shared, pooled, or transferable between devices.

5. Licence

We grant you a limited, non-exclusive, non-transferable licence to install and use OfflineLegal.com on one PC for lawful personal or internal business work, according to the plan you purchased, for as long as your subscription is paid. You may not resell the software, share licence credentials across several computers, bypass or remove activation and licensing controls, reverse engineer the software except where the law allows it, or use it to build a competing product.

6. Activation and devices

After payment you receive a single-use unlock code tied to your checkout e-mail. Entering it in the desktop app activates the licence on one PC. We may refuse, revoke, or reset activations where we detect abuse, fraud, chargeback risk, licence sharing across devices, or security issues. If you change computers, write to support@offlinelegal.com.

7. Court Audio (Litigation plan only)

Court Audio transcribes audio locally on your device and compares testimony with the documents in your case file. It is available only on the Litigation plan. Its output is subject to the same disclaimers as all other AI output: it is not legal advice, may be inaccurate, and must be verified before use in proceedings.

8. Automatic renewal and cancellation

Subscriptions renew automatically every month until you cancel. You can cancel at any time by writing to support@offlinelegal.com or through the payment provider's customer portal where one is offered. Cancellation stops all future renewals; your plan stays active until the end of the month you have already paid for, and no further payment is taken. Documents you already created stay on your computer, but paid features stop when the subscription ends.

9. Payments, taxes, and invoices

Card payments are processed by Stripe; we never see or store your full card number. Business customers are responsible for giving accurate billing details and VAT numbers. Invoices are issued for every payment.

10. Right of withdrawal and refunds

If you are a consumer, you may withdraw from the contract within 14 days of your order without giving a reason. Because you ask us to start the subscription immediately, we refund what you paid minus a proportionate amount for the days of the subscription that had already passed when you told us you withdraw. Your right of withdrawal ends once the licence is activated on a PC (when you enter the unlock code), because the licence is digital content delivered at your express request and you acknowledged at checkout that you lose the right at that moment (Article 16(m) of Directive 2011/83/EU). The full rules, the model withdrawal form and how refunds are paid are in the Refund Policy. Your statutory rights if the software does not work as promised remain in all cases.

11. Your documents, your AI outputs

You keep all rights in the documents you upload, create, or export. Because processing is local, we do not receive, store, or review your documents or AI outputs. You are responsible for ensuring you have the right to process the documents you use and that any output is suitable for your intended purpose.

12. Local AI outputs are not advice

OfflineLegal.com helps draft, analyse, compare, summarise, and explain documents using a local AI model. It does not provide legal advice, does not create a lawyer-client relationship, and does not replace review by a qualified lawyer in the relevant jurisdiction. You must check facts, law, citations, deadlines, commercial terms, and final wording before relying on any output.

13. Acceptable use

You agree not to use OfflineLegal.com to:

14. Fair use and automated access

You may use the website, the downloads, the ordering and the activation services only through their normal user interface, as a person. Bots, scripts, scrapers and other automated access to the ordering, activation, download or API services are not allowed; search engines may index our public pages as our robots.txt file allows. To protect the service, we limit the number of requests, downloads, orders and activations per network address and per e-mail address. If you go over these limits, we may slow down or block your requests (you will see a "Too many requests" message), and in serious or repeated cases we may suspend your access or end your licence. The processing the desktop app performs on your own computer is limited only by your own hardware.

15. Updates and model packages

We may provide software updates, local AI model downloads, law-pack updates, or compatibility fixes. Availability can depend on your licence, operating system, disk space, and hardware. On first use the app downloads its local AI model (about 5 GB) and engine files from Hugging Face and GitHub, and then runs fully offline. Once a day it checks offlinelegal.com for new law-pack dates. We may change, improve, or replace features where needed for security, reliability, licensing or legal reasons; we will not remove a main feature of your plan during a period you have already paid for.

16. Quality and your statutory rights

If you are a consumer, you have the statutory rights for digital content and digital services under Directive (EU) 2019/770 as implemented in Lithuanian law: if the software does not work as described, you may ask us to bring it into conformity and, where that is not possible, to reduce the price or end the contract. Beyond those rights and to the extent the law allows, we do not promise that outputs will be complete, current, enforceable, error-free, or suitable for a particular legal matter. Laws, court practice and facts change and need human review.

17. Limitation of liability

Our total liability for all claims connected with OfflineLegal.com is limited to the amount you paid us for OfflineLegal.com in the 12 months before the event that gave rise to the claim. We are not liable for losses that were not foreseeable when the contract was made, and towards business customers we are not liable for indirect or consequential losses, lost profits, lost data, business interruption, legal outcomes or missed deadlines. These limits do not apply to liability for death or personal injury, for intentional misconduct or gross negligence, for fraud, or to any other liability that the law does not allow to be limited — including your mandatory rights as a consumer. The same single limit applies in the Legal Disclaimer, the checkout summary and the in-app licence agreement.

18. Suspension and termination

We may suspend or end your access if you seriously or repeatedly breach these Terms, fail payment checks, abuse activation, create a security risk, or use OfflineLegal.com unlawfully. Where possible we will tell you first and give you a chance to fix the problem. Ending the contract does not affect rights that already existed.

19. Changes to these Terms

Every published version has its own version number and date at the top of this page. We ask you to accept the new version before your next order. A change applies to an existing subscription only from the next billing month, after we have told you about it by e-mail; if you do not agree, you can cancel before then and no further payment is taken.

20. Governing law and disputes

These Terms are governed by the law of the Republic of Lithuania. If you are a consumer living in another country, you also keep the protection of the mandatory rules of the law of your country of residence, and you may bring a claim in the courts of your country of residence. Business customers agree that the courts of Vilnius, Lithuania, have jurisdiction. Please contact us first at support@offlinelegal.com so we can try to solve the problem. As a consumer you may also turn to the State Consumer Rights Protection Authority of Lithuania (Valstybinė vartotojų teisių apsaugos tarnyba, A. Goštauto g. 12, 01108 Vilnius, vvtat.lrv.lt), which handles consumer disputes out of court.

21. Contact

For support, billing, cancellation, refund, invoice, privacy, or licence questions, write to support@offlinelegal.com or call +370 601 44255.